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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Connect Mortgage Corp

June 11, 2025

5  out of  5
rating by Connect Mortgage Corp
"As a mortgage broker, I’ve had the pleasure of working with Sasha Ivanov State Farm Insurance Agency on several client transactions, and I can confidently say they are one of the most reliable and efficient insurance professionals I’ve partnered with. Her Team consistently provides prompt service, thorough communication, and tailored insurance solutions that meet lender requirements without delay. What sets Sasha Ivanov team apart is their proactive approach—always staying ahead of deadlines and ensuring that clients feel supported and informed throughout the process. It’s clear that client satisfaction is a top priority for them, and it makes my job significantly easier knowing I can count on such a dependable partner. I would not hesitate to recommend Sasha Ivanov Insurance Agency to my clients, colleagues, or anyone seeking a knowledgeable and trustworthy insurance advisor. Dimitre Dimitrov nmls225949 Connect Mortgage Corp nmls1580650"
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Maria Jose Esquivel Pizarro

June 8, 2025

5  out of  5
rating by Maria Jose Esquivel Pizarro
"Sasha really helped setting up my insurance for my car the easiest and best way possible for me. She’s considerate and a great agent!"
We responded:
"Thank you Maria, we appreciate your review and are happy that we were able to help you with your insurance needs. Sasha Ivanov State Farm Insurance, Palatine"
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Galin Iliev

June 4, 2025

5  out of  5
rating by Galin Iliev
"I recently had the pleasure of working with Sasha and Petia from State Farm over the phone, and I was blown away by their exceptional service! Both were incredibly professional, patient, and knowledgeable making what could have been a complicated process feel effortless. Sasha was detail-oriented and thorough, ensuring I understood all my options, while Petia was friendly and efficient, quickly resolving my questions with a positive attitude. Even over the phone, their teamwork and dedication to customer care shone through! If you need insurance help but can’t visit in person, don’t hesitate to call-Sash Ivanov State Farm office provides top-notch service that makes you feel valued. Thank you both for your outstanding assistance! Galin"
We responded:
"Galin, thank you so much for the kind words! It was truly our pleasure to assist you. We’re thrilled to hear that you felt supported and informed throughout the process. Petia and I are grateful for your trust, and your feedback means the world to our whole team. We’re always just a phone call away—thank you again for choosing our agency and for recommending us so warmly! Sasha Ivanov State Farm Insurance, Palatine"
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Yevhen Smith

June 4, 2025

5  out of  5
rating by Yevhen Smith
"I had a pleasure to work with Miriam for my auto and house insurance. I was surprised by the amazing quote and everything went smooth. Will recommend to everyone."
We responded:
"Yevhen, thank you for the fantastic feedback! We’re so glad Miriam could help you with both your auto and home insurance needs. It’s always our goal to make the process smooth and deliver great value. We truly appreciate your recommendation and look forward to being here whenever you need us! Sasha Ivanov State Farm Insurance, Palatine "
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Mladen Malinov

June 2, 2025

5  out of  5
rating by Mladen Malinov
"Thank you for all your help to insure my car, motorcycle and home.You are the best team!"
We responded:
"Mr.Malinov,We appreciate your review! We are delighted to know you had a great experience with out team. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Sasha Ivanov State Farm Insurance, Platine. "
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Maraiza Khaya

May 29, 2025

5  out of  5
rating by Maraiza Khaya
"I had a great experience working with Iva at the State Farm office in Palatine. She was super helpful, explained all my options clearly, and made the whole process of setting up my home and auto insurance quick and easy. I really appreciated her professionalism and how she took the time to find the right coverage for me. Highly recommend Iva and her team if you’re looking for reliable, friendly service!"
We responded:
"Maraiza,Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Emmanuel4

May 29, 2025

5  out of  5
rating by Emmanuel4
"They gave me a really good quote on a motorcycle they were also very friendly, the lady who helped me was Lilly! She was very nice and helpful. They offer many options for rider’s such disability income for the unexpected. Also got a free $25 gift card from them this week from them giving out quotes."
We responded:
"Thank you so much for the great review! We're glad Lilly was able to help you with your motorcycle quote and walk you through important rider options like disability income protection-planning for the unexpected is the key! We are so happy you took advantage of our $25 gift card promotion for getting a quote. We appreciate the opportunity to work with you and are always here when you need us. Ride safe! Sasha Ivanov State Farm Insurance ,Palatine. "
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Nikolai Nikolov

May 28, 2025

5  out of  5
rating by Nikolai Nikolov
"Very polite and professional staff!"
We responded:
"Dear Nikolai, Thank you so much for sharing your experience! We're thrilled to hear that you found the process easy and convenient. Petya Spassov is indeed a gem in our team, known for her kindness and dedication to providing excellent service. It's wonderful to know that she was able to answer all your questions promptly and was always available when you needed her. Your satisfaction is our top priority, and your kind words are a huge encouragement to us all. We're here whenever you need us and look forward to continuing to provide you with responsive and helpful service. Thank you for choosing us and for your trust in our team. Your State Farm team"
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Georgi Buchkov

May 28, 2025

5  out of  5
rating by Georgi Buchkov
"Nice and kind staff, immediate reaction, excellent service! This is my company, I recommend it to everyone. Georgi Buchkov"
We responded:
"George, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Sasha Ivanov State Farm Insurance ,Palatine."
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Arthur Glinkin

May 28, 2025

5  out of  5
rating by Arthur Glinkin
"Just met Sasha at a networking event and what a great experience! She provided so much value and didn't even try to sell me anything. We need more insurance agents like her!"
We responded:
"Arthur, it was pleasure meeting you! I am so glad our conversation resonated with you-at Sasha Ivanov Insurance Agency, we believe in bringing value first! Thank you for recognizing that and for your kind words. My team and I are always here if you ever have any insurance questions."
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Galina Grigorova

May 27, 2025

5  out of  5
rating by Galina Grigorova
"Great professionals. Their attitude towards the customer is impressive. Whenever I call, everyone is kind, polite and patient. Iva, Lily and Petya, thank you girls for always helping to solve our problems with ease."
We responded:
"Mrs.Grigorova, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Iordanka Takova

May 23, 2025

5  out of  5
rating by Iordanka Takova
"Very friendly people and helpful. I would recommend them to all my friends. They always answer the phone and have a solution to your problem. Thank you!"
We responded:
"Dear Iordanka, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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최주안

May 22, 2025

5  out of  5
rating by 최주안
"At StayFarm, Ms. Christine checked my premiums and upgraded me to a much better quality policy at a cheaper price. Other insurance companies are very organized, but StayFarm's agents are friendly and explain the details of the better policy."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Kristin and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Alexz Best

May 21, 2025

5  out of  5
rating by Alexz Best
"Working with Patya Spasov was an excellent experience. Quick, professional support at all times, with no delays or hidden fees. Absolutely trustworthy!"
We responded:
"Dear Alexz, thank you so much for a thoughtful review! We are delighted that working with Petya Spasov was such a positive experience. Providing clear, prompt, and transparent support is one of our top priorities, and we are glad it made a difference for you. We truly appreciate your trust and recommendation- it means the world to us! Please do not hesitate to reach out if there is ever anything else we can do for you !"
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lyuben shopski

May 19, 2025

5  out of  5
rating by lyuben shopski
"Здравейте! Искам да благодаря на Лили,относно оказаното от нейна страна съдействие,при инсталиране и свързване на устройството Drive Safe & Safe.Подробно ми разясни каква е целта и функцията на това устройство.Желая Ви успех!"
We responded:
"Lyuben, благодарим за ревюто и възможността да работим заедно. Лили е експерт с drive safe and safe и се радваме че е успяла да ви обясни и да помогне с инсталирането. Ако имате въпроси моля да се свържете с нас. Lyuben, we thank you for the review and the chance to work together. Lilly is a drive safe and safe expert and we are happy she explained everything and she was able to help you with the installation. Please contact us with any questions."
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Green Manna

May 19, 2025

5  out of  5
rating by Green Manna
"Hi everybody, my name is DIMITAR DOYCHINOV I just wanna say that Sasha Ivanov State Farm office & her team I believe is the best team in the whole Illinois. They know how to handle things really quick, very professional and the most important thing they save me$3500 per year on the insurance policies. So definitely I recommend you you to try this State Farm insurance agent agency🙏☀️"
We responded:
"Dear Dimitar, thank you so much for your kind words and taking the time to share your experience! We are very thrilled to hear that you had such a positive interaction with Sasha Ivanov State Farm office and that our team was able to hell you save significantly on your insurance policies. Providing fast, professional service and meaningful savings is exactly what we strive for. Your feedback means a lot to us. If you ever need any further assistance, we are always here to help!"
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Govind Balu

May 14, 2025

5  out of  5
rating by Govind Balu
"Well understood the insurance needs. Great experience dealing with customer and highly professional."
We responded:
"Thank you Govind for your thoughtful review! We are glad that we can assist you with your insurance needs and that you had a great experience. Please feel free to reach out anytime- we are alert here to help!"
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Nora Ivanova

May 13, 2025

5  out of  5
rating by Nora Ivanova
"I want to say thank you so much to Iva Nikolova! She is the best one agent. She's so friendly, so understanding and never skip my phone call. I recommend her because I had a very good experience with her."
We responded:
"Thank you Nora so much for taking the time to share your feedback. We are thrilled to hear that you had a positive experience and that Iva was able to assist you with your insurance needs. Your kind words really mean a lot to us. It was our pleasure to serve you. If you have any further questions or need assistance in the future, please do not hesitate to reach out. "
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Milen Peev

May 8, 2025

5  out of  5
rating by Milen Peev
"I'm very happy with my Auto insurance purchase experience with this agent. Of course, this only applies to the purchase experience - Claims handling is still to be reviewed - hopefully never. Back to the purchase experience - I was clearly informed about all conditions, a couple of quotes were prepared for me according to my very specific request, discounts were applied and clearly explained. I'm very happy with this experience."
We responded:
"Mr.Peev, thank you so much for your thoughtful review. We are glad to hear that you had smooth and personalized experience with your insurance purchase. And yes hopefully no claims anytime soon but if the time ever comes, we’re be here to support you every step of the way!"
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Tom Graning

May 8, 2025

5  out of  5
rating by Tom Graning
"I called this agency to get a quote for Home and Auto Insurance. I spoke with Mary Miller, who walked me through the process. State Farm, for similar coverage came back with lower premiums compared to my current provider. I decided to change my Insurance based on the reduced premiums and Mary’s assistance."
We responded:
" Mr. Graning , Thank you for choosing our agency for your Home and Auto Insurance needs. We appreciate your trust in us and are thrilled that Mary Miller could assist you in finding the coverage you need at a lower premium. Our goal is to provide our clients with the best service and competitive pricing. If there's anything more we can help with, please don't hesitate to reach out. We're here to assist. "
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Chaeyeong Lee

May 7, 2025

5  out of  5
rating by Chaeyeong Lee
"I used to have insurance with Geico, but about a year ago I reached out to Christine from State Farm to look for a better deal. The price wasn’t that different at the time, so I told her maybe later. A year passed, and Christine actually remembered me and reached out again! She helped me get way better coverage with State Farm for a lower price—and now I’m saving over $80 a month. She’s super friendly, detail-oriented, and really cares about her clients. I’m so thankful she didn’t forget about me and followed up. I’ll definitely recommend Christine and State Farm to my friends!"
We responded:
"Thank you so much Chaeyeong! We are thrilled to hear about your experience with Kristin. She truly goes the extra mile, and we are so glad she was able to get you better coverage and real savings.Welcome to the State Farm family!"
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randy rand

May 6, 2025

5  out of  5
rating by randy rand
"Really appreciate Kristin walking me through my policy. She is very knowledgeable and even got me a policy for my ring which I was not even aware was an option. Would recommend"
We responded:
"Mr.Rand, we are so glad Kristin was able to guide you through your policies and help you discover the benefits of insuring your ring.She is fantastic in making sure every detail is covered.We appreciate your recommendation and are happy to have you join our State Farm family."
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Vas Yordanov

May 6, 2025

5  out of  5
rating by Vas Yordanov
"I love working with Petya. She is always on top of everything and explains everything perfectly. I highly recommend her!"
We responded:
"Hello Vas, thank you for sharing your experience. We are happy that Petya was able to assist you. Kindly contact us with any questions you might have."
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Dessislava Gochkarian

May 2, 2025

5  out of  5
rating by Dessislava Gochkarian
"I would like to recommend my adent Lili Shopova who works for State Farm. She is very knowlegable and professional and always takes very good care of her customers. I was given couple of quotes for my home and cars insurance and Lili gave me the best prices, which were significantly lower compare to other quotes. I recomnend her 100%"
We responded:
"Mrs.Gochkarian, we are grateful for the 5star review. Lilly’s and our team mission is to create custom plan for each family that best protects what they worked hard for! "
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Daniel Stamenkov

May 2, 2025

5  out of  5
rating by Daniel Stamenkov
"Good rates.Very professional and reliable. Highly recommend Patya Spasov"
We responded:
"Daniel, thank you for the opportunity to service your insurance needs.We are glad Petya was able to help you."