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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jane lazari

March 5, 2026

5  out of  5
rating by jane lazari
"Great service!"
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grisel sanchez

March 4, 2026

5  out of  5
rating by grisel sanchez
"Great customer service"
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Milen Borisov

March 4, 2026

5  out of  5
rating by Milen Borisov
"Great agency. Always there to help. Highly recommend them"
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Drew Beard

March 4, 2026

5  out of  5
rating by Drew Beard
"Great customer service."
We responded:
"Mr Beard, Thank you so much for your kind words and for choosing our agency for your home, auto, and umbrella policies! We are thrilled to hear that Miriam was able to provide you with competitive premiums and excellent customer support. Our team is dedicated to ensuring our clients receive the best service possible, and it’s wonderful to know we met your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for your trust and recommendation! Regards, Sasha Ivanov team "
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Iryna Bogonis

March 4, 2026

5  out of  5
rating by Iryna Bogonis
"I had a great experience with car insurance and rental services. Everything was very professional and smooth. Tanya was extremely helpful, polite, and provided me with a very good quote. Highly recommend!"
We responded:
"Дякуємо за Ваш відгук! Ми дуже раді, що змогли допомогти закрити всі питання щодо Ваших потреб у страхуванні!"
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David Nolting

March 3, 2026

5  out of  5
rating by David Nolting
"Agent Iva Nikolova was professional, informative, and courteous. Took time answering all my guestions.Did an excellent job!"
We responded:
"Mr.Nolting,thank you for your feedback and trust in our agency. We are happy that Iva was able to help you with your insurance needs.Welcome to our State Farm family. Sasha Ivanov State Farm Insurance Agency,Palatine,IL"
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Yuriy K

March 3, 2026

5  out of  5
rating by Yuriy K
"Дякую тетяні за полюс на рент та авто"
We responded:
"Dear Yuriiy we are glad that Tetyana helped you with your insurance questions. Sasha Ivanov State Farm Insurance Agency,Palatine,IL"
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Izabekov 21

March 2, 2026

5  out of  5
rating by Izabekov 21
"Very professional and efficient service. The agent communicated clearly, answered all questions confidently, and made the process smooth and comfortable. Highly appreciated"
We responded:
"Hello Izabekov, thank you for the 5star review! We are here to help you with all your insurance needs. Sasha Ivanov State Farm Insurance Agency,Palatine,IL"
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Ольга Головень

February 28, 2026

5  out of  5
rating by Ольга Головень
"Дякую Тетяні за дуже детальну консультацію. Інформація була всебічна. Це допомогло мені прийняти вірне рішення. Особливо дякую за live insurance. Вигідні тарифи"
We responded:
"Thank you Olga"
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Jeffery DuVell

February 28, 2026

5  out of  5
rating by Jeffery DuVell
"Sasha Ivanov is an excellent Agent and vet helpful coworkers great customer service!!"
We responded:
"Mr.DuVell, we appreciate your 5star feedback and trust in our agency! We are your good neighbor Sasha Ivanov State Farm agency,Palatine,IL"
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Lyubomir Vasilev

February 18, 2026

5  out of  5
rating by Lyubomir Vasilev
"Great service"
We responded:
"Lyubomir, thank you for the opportunity to work together! We appreciate your business. Saaha Ivanov State Farm Insurance agency,Palatine,IL"
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Юра Науменко

February 18, 2026

5  out of  5
rating by Юра Науменко
"I contacted several companies to get car insurance. The companies I reached out to were either very expensive, or cheaper but caused a lot of difficulties. The insurance agent from the previous company I was with advised me not to sign anything. She said they would enter the vehicle information themselves, and I trusted her. For the first six months with that company, everything seemed easy. At the beginning, I just registered and used the insurance. The agent handled everything at first, so I didn’t worry, knowing she would take care of it and help me. However, she never actually helped, and when I accidentally logged into my account to check, I saw that my insurance had been canceled because no one had entered the vehicle information. My former agent then told me that I needed to contact GEICO again to restore everything. So why do I need an insurance agent if she expects me to do everything myself? After that experience, I started looking for a good insurance company. I only recently learned about State Farm, and I am new to this company. I really like how the work is organized here. They are always ready to help and stay in touch. No one says they only work until 5 PM or that I need to contact my agent the next day — there is always someone available to assist. Even if there are issues with registration, they work to fix the problem, which is very convenient. There is no need to spend the whole day calling different places — the insurance staff handle the issue. If you purchase life insurance, they also offer a discount on car insurance, which is a great benefit. When I visited their office, I saw that the employees are genuinely interested in their clients. When there are good offers, they suggest them based on the client’s situation and convenience, not just what is profitable for the company. Thank you for accepting me and for your help. Now we will work together, and I wish you success in your work."
We responded:
"Yura, thank you so much for sharing your experience and for trusting our team. We truly appreciate your kind words about our organization, responsiveness, and support. Our goal is always to make auto and life insurance simple, clear, and convenient for our customers. We’re grateful to have you joining our and look forward to working together for many years! Sasha Ivanov State Farm Insurance Agency Palatine, IL "
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Milen Olukov

February 17, 2026

5  out of  5
rating by Milen Olukov
"I had a fantastic experience working with Lilly. She was knowledgeable, efficient and extremely responsive. She found me the right insurance coverage in a short amount of time and explained everything clearly. Her professionalism and friendly attitude made the entire process easy and comfortable. I would highly recommend Lilly to anyone in need of insurance services."
We responded:
"Milen, thank you for the kind words and feedback. We are thrilled to hear that Lilly provided knowledgeable,efficient and responsive service while helping you find the right coverage.We appreciate your trust and recommendation. Sasha Ivanov State Farm Insurance Agency, Palatine,IL"
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Ognyan Ivanov

February 16, 2026

5  out of  5
rating by Ognyan Ivanov
"Best agent in town!"
We responded:
"Thank you Ognyan"
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aneta dermendjieva

February 13, 2026

5  out of  5
rating by aneta dermendjieva
"I’m so glad I chose this agency. Your patience and the way you prioritized my interests really stood out to me. You’ve earned my full confidence. Many thanks, Lily!""
We responded:
"Thank you Aneta, we are truly grateful for your kind words and trust in our agency. Sasha Ivanov State Farm Agency, Palatine,IL"
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Bill Stanev

February 10, 2026

5  out of  5
rating by Bill Stanev
"Petia is the best consultant. Greit job, thank you!"
We responded:
"Thank you Mr.Stanev, we appreciate your trust in our agency and 5 star review. Happy that Petya was able to answer all your insurance questions. Sasha Ivanov State Farm Insurance Agency,Palatine,IL"
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Olga Atayeva

February 10, 2026

5  out of  5
rating by Olga Atayeva
"Hi everyone i really appreciate this team cause everyone knows health insurance how complicated problem i really appreciate this team"
We responded:
"Olga, thank you 😊 for sharing your experience. We are glad we could help. Sasha Ivanov State Farm Insurance agency, Palatine,IL"
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Donna Koleva

February 5, 2026

5  out of  5
rating by Donna Koleva
"Excellent service"
We responded:
"Donna, thank you for your review and trust in our agency! Sasha Ivanov State Farm Insurance,Palatine,IL"
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Roman Bilanchuk

January 28, 2026

5  out of  5
rating by Roman Bilanchuk
"Дякую Тетяні,що застрахували моє авто!!"
We responded:
"Дякуємо за Ваш відгук. Ми завжди раді Вам допомогти з будь-якими страховими питаннями. Thank you for your review, we are always happy to help you with all your insurance questions. Sasha Ivanov State Farm Insurance Agency,Palatine,IL"
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Emilia Posadzhieva

January 26, 2026

5  out of  5
rating by Emilia Posadzhieva
"Excellent service!"
We responded:
"Emilia, we appreciate your feedback. Sasha Ivanov State Farm Insurance agency , Palatine,IL"
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Dimitre Sariev

January 24, 2026

5  out of  5
rating by Dimitre Sariev
"Sasha is a very knowledgeable agent that can guide you to select the best options for your insurance needs. Highly recommended!"
We responded:
"Dimitre, thank you for the 5 star review! Sasha Ivanov State Farm Insurance Agency,Palatine,IL"
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DAR Lesiv’s

January 22, 2026

5  out of  5
rating by DAR Lesiv’s
"Дуже задоволений роботою Тетяни. Все було чітко, зрозуміло та швидко."
We responded:
"Раді, що Тетяна змогла Вам допомогти та застрахувати Ваше авто та рент. We are happy that Tetiana was able to help you to insured your auto and renters. Sasha Ivanov State Farm Insurance Agency ,Palatine,IL"
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Альонка Лесів

January 22, 2026

5  out of  5
rating by Альонка Лесів
"Дякую Тетяні за чудовий сервіс та швидке оформлення полісів на авто та рент!"
We responded:
"Щиро дякуємо за Ваш відгук! Нам дуже приємно, що Темяна допомогла Вам швидко та якісно оформити авто й орендне страхування. Дякуємо за довіру! Thank you so much for your kind review! We’re happy to hear that Tetyana provided fast and excellent service with your auto and renter’s insurance. We truly appreciate your trust! Sasha Ivanov State Farm Insurance Agency Palatine, IL "
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Joon S

January 7, 2026

5  out of  5
rating by Joon S
"Kristin is extremely kind and professional. She offers excellent coverage at a very reasonable rate. I truly appreciate her service, and you will not regret choosing her."
We responded:
"Joon, Thank you for your great feedback! We’re glad Kristin provided excellent coverage, professional service, and a great rate. We truly appreciate your trust. Sasha Ivanov State Farm Insurance Agency Palatine,IL "
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Maks Valchuk

January 6, 2026

5  out of  5
rating by Maks Valchuk
"Щиро дякую Тетяні за професійну допомогу зі страхуванням авто. Усе було чітко, зрозуміло та швидко. Дуже приємна співпраця, щиро рекомендую!"
We responded:
"Maks, Дякуємо за чудовий відгук! Раді, що співпраця з Тетяною була швидкою, зрозумілою та приємною. Дуже цінуємо Вашу рекомендацію! Thank you for your wonderful review! We’re glad working with Tetyana was clear, fast, and pleasant. We truly appreciate your recommendation. Sasha Ivanov State Farm Insurance Agency Palatine, IL "