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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica V

April 1, 2024

1  out of  5 rating by Jessica V
"Miriam Muñoz is the most unprofessional and unethical person ever, she will do anything to get her customers, specially married man … she knows well how it works! Don’t be surprised if she calls your husband in the middle of the night, she mix her personal life with business and gets personally involved with costumers."
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Aibek Sharapov

March 18, 2024

5  out of  5 rating by Aibek Sharapov
"Татьяна спасибо вам большое как всегда очень приятно работать с вами"
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Aleksandar Georgiev

March 6, 2024

5  out of  5 rating by Aleksandar Georgiev
"I was with Traveler's Home Owner's insurance but wasn't at all happy with the price and the service I was getting so I started shopping around for a more affordable plan. I had the great pleasure of speaking with agent Petya Spassov. She is the kindest insurance agent I have ever interacted with. She is very patient and a good listener which I really appreciate. Not only that but she gave me a better deal on my car insurance as well as my Home Owner's Insurance. I am so happy I found this insurance office and couldn't recommend it more!"
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Diana Kostova

March 6, 2024

5  out of  5 rating by Diana Kostova
"Iva Nikolova, Thank you for creating the best insurance policy and for the quick and easy process !"
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Slavka Dimitrova

February 27, 2024

5  out of  5 rating by Slavka Dimitrova
"Sasha and her team are very helpful.They just did life insurance policy for me and I am extremely thankful that they took the time to explain in details. Highly recommend them."
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Jason Leonard

February 16, 2024

5  out of  5 rating by Jason Leonard
"Stellar service from a Top-Notch Insurance Agent! I can’t say enough about the outstanding service provided by Sasha. She’s incredibly knowledgeable, personable and professional. Sasha always goes above and beyond, ensuring I understand my policies. Her go-getter mentality ensures she secures the best outcomes for her clients. I highly recommend Sasha and her team for anyone seeking and exceptional insurance agent!"
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Gergana Yankova

February 15, 2024

5  out of  5 rating by Gergana Yankova
"Very good service and detailed explanation by Petya Spasov!"
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Desislava Nikolova

February 15, 2024

5  out of  5 rating by Desislava Nikolova
"Excellent customer care, we have been customers for 10 years."
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Stefan Stefanov

February 9, 2024

5  out of  5 rating by Stefan Stefanov
"Perfect service Petya Spassov, Iva"
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Teodora Morgan

February 8, 2024

5  out of  5 rating by Teodora Morgan
"The best life insurance options in town:))) highly recommend"
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Jenia Karamihaleva

February 8, 2024

5  out of  5 rating by Jenia Karamihaleva
"I'm very grateful to Iva's help and service provided at all times. She is super easy to work with, professional and available when you need her. I've had my auto and home insurance with Sasha Ivanov State Farm Office for over 2 years now. I would recommend their office to anyone looking for an insurance agent."
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Iva Kovatch

February 3, 2024

5  out of  5 rating by Iva Kovatch
"Petya Spasov was my agent. She is very patient and kind, she is very easy to work with! I recommend her to anyone in the market for insurance. She doesn't just want to sell you a policy the way all other insurance agents are, she takes time to explain and go over everything! Thank you for making my family and my life easier ♡"
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Iliyan Yochev

January 28, 2024

5  out of  5 rating by Iliyan Yochev
"We are very grateful to Sasha's help. She was very professional and gave us the time and attention we needed to be able to complete and pick the perfect life insurance for us."
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Daniel Atanassov

January 27, 2024

5  out of  5 rating by Daniel Atanassov
"Great service! Great prices! Best agent!"
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Kostadin Lalchev

January 26, 2024

5  out of  5 rating by Kostadin Lalchev
"Sasha is very knowledgeable, super easy to work with and always available when you need her! So far my experience with her has been nothing, but great and I would strongly recommend her to anyone looking for an insurance agent!"
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M DeBeau

January 24, 2024

1  out of  5 rating by M DeBeau
"Find somebody else to insure your home and autos. I was told before signing up with Sasha Ivanov , If I have any issues somebody from her office will deal with State Farm of my behalf. Lie. I have been fighting with All state agens for more that an year I have called Saha's office numerous time all the people that I spoke with did nothing and I still have unresolved problem. Be Aware."
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Bobbie Pen

January 19, 2024

5  out of  5 rating by Bobbie Pen
"We are very thankful to Sasha for helping us find the right insurance coverage, and the time and the effort that she put into providing an outstanding service for our family and our business. We were able to make a very educated choice as her years of experience made her an expert in the field. We have multiple insurance policies with Sasha and working with her agency brings us peace of mind!"
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Ralitsa Koeva

January 5, 2024

5  out of  5 rating by Ralitsa Koeva
"Petya Spassov is amazing.She is very kind and is available anytime."
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Мария Стоянова

January 5, 2024

5  out of  5 rating by Мария Стоянова
"Absolutely recommend Sasha and her team. She stayed after hours and explained life insurance options and helped me with my application and my husband's."
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Nikolay Stoyanov

January 5, 2024

5  out of  5 rating by Nikolay Stoyanov
"Great service and great rates! 5 stars with both hands."
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Nikolai Nikolov

January 5, 2024

5  out of  5 rating by Nikolai Nikolov
"Easy and convenient process! My agent Petya Spassov was very kind and helpful. I got all my questions answered and she always responded to my emails and picked up the phone every time I called! Thank you!"
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j.jenitina j.jenitina

January 2, 2024

5  out of  5 rating by j.jenitina j.jenitina
"Sasha is great! I totally recommend her and her agency. She is very professional, always takes the time to call you or email you and gives all the details and updates that you need. She works nice and respect everybody from her office! She is an example for an Insurance Agent! Thank you, Sasha Ivanov !!!"
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Anton Tonchev

December 28, 2023

5  out of  5 rating by Anton Tonchev
"Mariya was professional, helpful, and kind. She explained the insurance policies in detail and ensured I received a great price."
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Penka Petrova

December 28, 2023

5  out of  5 rating by Penka Petrova
"December 2023 I'm extremely pleased with the outstanding service I received from Sasha Ivanov and her team at State Farm. When our water heater had an issue, Sasha and her team swiftly took charge. From guiding us through the insurance claim to recommending a reliable vendor, they handled everything seamlessly. Sasha's personal attention and proactive approach made a significant difference. Within days, the replacement unit was sorted, and the check was in my account. I'm impressed by their efficiency and commitment to resolving issues promptly. I highly recommend Sasha Ivanov and her team to all my friends. Their dedication and personalized care set them apart in the world of insurance. Thank you, Sasha and team, for your exceptional service! 2020 I had great experience with Sasha Ivanov. Very professional service. Definitely will recommend to others. I have the best car, house and life insurance policy. Thank you Sasha. 2021 I was impressed one more time with the service and professional attention from Sasha Ivanov’s agency. I had a home unit issue and from submitting the claim to getting the reimbursement check took only couple days to review and approve my claim. I was simply impressed! Thank you Sasha Ivanov one more time for expediting and solving our problem. It is always please to work with you!!! I strongly recommend this insurance agency to all of my friends and family."
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A. Google User

December 18, 2023

1  out of  5 rating by A. Google User
"Does not follow through on claims. An entire office of buck-passing, excuse-making unprofessional people. You will pay them for decades and then when you file a claim, you wait for months for your money BUT YOU WILL NOT RECEIVE IT. YOU WILL beg, plead and cajole them to do their jobs and they still will not. RUN away from this business. Then, once you let the world know on Google Reviews, they will spend more time writing a response to your review than they spent managing your claim. WORSE INSURANCE EXPERIENCE OF MY LIFE."